SQL Driver for JIRA Service Desk JIRA is cloud software for managing business processes and sharing knowledge. JIRA Cloud offers tickets and customized workflows. JIRA Service Desk extends those by integration of external parties in business processes, such as service desk customers. The JIRA Service Desk driver covers 27 tables and 745 columns. ## JIRA Service Desk API Clients Invantive SQL is available on many user interfaces ("clients" in traditional server-client paradigma). All Invantive SQL statements can be exchanged with a close to 100% compatibility across all clients and operating systems (Windows, MacOS, Linux, iOS, Android). The clients include Microsoft Excel, Microsoft Power BI, Microsoft Power Query, Microsoft Word and Microsoft Outlook. Web-based clients include Invantive Cloud, Invantive Bridge Online as OData proxy, Invantive App Online for interactive apps, Online SQL Editor for query execution and Invantive Data Access Point as extended proxy. The For technical users there are command-line editions of Invantive Data Hub running on iOS, Android, Windows, MacOS and Linux. Invantive Data Hub is also often used for enterprise server applications such as ETL. High-volume replication of data taken from the JIRA Service Desk API into traditional databases such as SQL Server (on-premise and Azure), MySQL, PostgreSQL and Oracle is possible using Finally, online web apps can be build for JIRA Service Desk using App Online of ## Monitor API Calls When a query or DML-statement has been executed on Invantive SQL a developer can evaluate the actual calls made to the JIRA Service Desk API using a query on sessionios@DataDictionary. As an alternative, extensive request and response logging can be enabled by setting log-native-calls-to-disk to true. In the %USERPROFILE%\Invantive\NativeLog folder Invantive SQL will create log files per API request and response. ## Specifications The SQL driver for JIRA Service Desk does not support partitioning. Define one data container in a database for each company in JIRA Service Desk to enable parallel access for data from multiple companies. An introduction into the concepts of Invantive SQL such as databases, data containers and partitioning can be found in the The configuration can be changed using various attributes during log on and use. A full list of configuration options is listed in the The catalog name is used to compose the full qualified name of an object like a table or view. The schema name is used to compose the full qualified name of an object like a table or view. On JIRA Service Desk the comparison of two texts is case sensitive by default. Changes and bug fixes on the JIRA Service Desk SQL driver can be found in the The driver has the following properties: - Driver code for use in settings.xml: ``JiraServiceDesk`` - Alias: ``jiraservicedesk`` - Recommended alias: ``jsd`` - Status: `Non-production` - More technical documentation as provided by the supplier of the JIRA Service Desk API on the native APIconnection used can be found at . General documentation on JIRA Service Desk is available at Authentication Authentication can be done using one of the following two alternatives: 1. Using the user log on code, token and server name from the JIRA URL (basic authentication). 2. Using OAuth code grant flow. Authentication using user log on code and token is recommended for on-premise use. The basic authentication token can be defined on https://id.atlassian.com/manage/api-tokens. The OAuth code grant flow is recommended for online use; register a client at https://developer.atlassian.com/apps. Updated: 15-06-2022 20:37 using Invantive SQL version 22.0.232-PROD+3445. 15-06-2022 20:37 Version 22.0.232-PROD+3445 ## Objects Per object category a list is available: - [[Tables]] - [[Procedures]]